Healthcare Coordination · Est. Nepal

Complete healthcare coordination & medical assistance across Nepal.

From emergency to recovery — we coordinate care. One trusted point of contact for evacuations, international patients, insurance claims, and treatment journeys.

Get Medical Assistance Emergency Transfer International Patient

from NEPAL since 2019

Live · 24/7 Coordination

"Helicopter dispatched in minutes."

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Patients Coordinated

Partner Hospitals

Cities Covered

Years in Operation

0 min

Avg. Response Time

How it works

A single coordinated path from first call to follow-up.

Five fast, clear stages designed for high-pressure moments. The same dedicated coordinator guides your family from start to finish.

Contact / WhatsApp

Call our 24/7 line or message WhatsApp. A coordinator picks up your case immediately.

Case Assessment

Medical condition, urgency, insurance, location and preferences are reviewed.

Hospital Match

Best-fit hospital, specialist and bed identified from our network — confirmed in writing.

Transfer or Arrival

Ground or air ambulance, visa, airport assistance and accommodation handled end-to-end.

Coordination & Follow-up

Billing, insurance, discharge, return travel and post-treatment check-ins.

Services overview

Seven lanes of care, one coordinator.

We cover the full journey: emergency, international, insurance, treatment, corporate and telehealth. Pick the lane that fits — we handle the rest.

01 / SERVICE

Emergency & Evacuation

Air ambulance, helicopter rescue, ground ambulance, inter-hospital transfer and critical care coordination — anywhere in Nepal.

02 / SERVICE

International Patient Desk

Treatment coordination, visa guidance, airport assistance, accommodation support and transparent cost estimation.

03 / SERVICE

Insurance & TPA

Real-time cashless coordination with insurer networks, GOP processing, pre-authorisation, reimbursement and TPA services.

04 / SERVICE

Medical Tourism

Transplants (kidney, liver), cardiac surgery, orthopaedics, neurosurgery, oncology — with transparent cost pages per procedure.

05 / SERVICE

Corporate & Community Health

Health camps, occupational health, event medical coverage, preventive screening and dedicated paid clinics.

06 / SERVICE

Telehealth & Second Opinion

Specialist consultations, international second opinions and digital medical record review — from anywhere.

07 / SERVICE

Dead body repatriation

Transport, documentation, embalming, coffin arrangements and international coordination for respectful and seamless repatriation services worldwide.

Our footprint

A coordinated network reaching from Mountain to Madhesh.

Partners hospitals across the cities of Nepal— Wherever the patient is, a coordinator is one call away.

Kathmandu Valley

Pokhara

Chitwan

Biratnagar

Nepalgunj

Bhairahawa

Birgunj

Jhapa

Dharan

Butwal

Janakpur

Hetauda

Itahari

Dhangadi

Dang

Ilam

Search Network Hospitals

Partner Hospitals across the network

Norvic International

Grande City Clinic

HAMS Hospital

Vayodha Hospital

Nepal Mediciti

B&B Hospital

CIWEC Clinic

Annapurna Neuro

Manipal Teaching

BPKIHS Dharan

Insurance & TPA Partners

Shikhar Insurance

Premier Insurance

NLG Insurance

Himalayan Re

Cigna Global

Bupa International

AXA Assistance

IMG Global

Trust signals

Accreditations of our partner hospitals.

NABH

National Accreditation

JCI

Joint Commission

NMC Nepal

Medical Council

ISO 9001

Quality Management

"We do not run a hospital. We carry the patient — through every door it takes."

— Founder, key Health Assist

Our story

Why Nepal — and why us.

Key Health Assist began in 2019 with a single rescue case from a remote village in Mustang. The family didn't need a hospital — they needed someone to coordinate the chaos.

That gap became our mission: a borderless, neutral coordinator that connects patients with the right care, at the right hospital, with the right paperwork, at the right cost. Today we work with 68 partner hospitals across 14 cities, four international desks, and the country's largest insurers.

2019

First helicopter rescue from Mustang

2022

International desks launched — BD, ME, Africa

2026

12,400+ patients coordinated, 68 partner hospitals

International patient section

Borderless desks. One coordinator per region.

Dedicated regional teams who speak your language, understand your insurance, and have walked the route before. From referral to return flight.

Bangladesh Desk

Dhaka · Chittagong · Sylhet

Dedicated coordination for Bangladeshi patients seeking treatment in Nepal — Bangla-speaking team, dedicated visa support.

Open Bangladesh Desk

Middle East (NRN)

UAE · Qatar · KSA · Kuwait

Support for Nepali workers in the Gulf requiring repatriation, emergency treatment, or post-injury care coordination.

Open Middle East Desk

Africa Desk

Kenya · Nigeria · Tanzania

Medical coordination for patients from Africa seeking specialist care — including cardiac, oncology and transplants.

Open Africa Desk

SAARC Desk

India · Sri Lanka · Bhutan · Maldives

Cross-border coordination for SAARC region patients — second opinions, referrals and treatment journeys.

Open SAARC Desk

Patient stories

Real journeys. Real relief.

From a roadside accident in Birgunj to a kidney transplant for a patient from Dhaka — every story is one family's hardest week, and one coordinator's quietest win.

Sita's Kidney Transplant — Kathmandu

3 min · Patient Story

Niramaya arranged the helicopter, the surgeon, the insurance approval — all before we reached Kathmandu. They became family in three days.

Rajan Magar

Cardiac · Pokhara → Kathmandu

Coming from Dhaka for my mother's surgery, the desk handled visa, hospital, even the SIM card. Cost came in 35% under our quote.

Anika Khan

Oncology · Dhaka → Kathmandu

Workplace accident in Qatar — Niramaya coordinated the repatriation, ICU bed, and the insurance paperwork in under 12 hours.

Bishal Gurung

Repatriation · Doha → Kathmandu

Doctor listing

Featured specialists from our network.

Search 800+ specialist doctors by specialty and city. Photo, bio, hospital affiliation — and a coordinator to book on your behalf.

Browse all doctors

Cardiology

Dr. Sushma Bhattarai

Interventional Cardiologist · MD, DM

Norvic, Kathmandu

Nephrology

Dr. Rohit Shrestha

Transplant Nephrologist · MD, DM

HAMS, Kathmandu

Oncology

Dr. Anjali Karki

Surgical Oncologist · MS, MCh

Grande, Kathmandu

Neurosurgery

Dr. Sagar Limbu

Neurosurgeon · MCh

Annapurna, Kathmandu

Treatment cost in Nepal

Transparent cost. No hidden line items.

Indicative all-inclusive cost ranges from our partner hospitals. Final estimate is shared in writing before any commitment.

Kidney Transplant

From

USD 18,500

~ 55% lower than India · ~ 70% lower than Thailand

Liver Transplant

From

USD 42,000

Inclusive of pre-op, surgery & 14 days post-op

Cardiac Bypass (CABG)

From

USD 9,200

5 days ICU + 4 days ward · NABH hospital

Knee Replacement

From

USD 5,800

Bilateral options · Imported implants

Brain Tumor Surgery

From

USD 11,500

Including imaging, surgery & recovery

Cancer Care (per cycle)

From

USD 900

Chemotherapy & supportive care

Dead Body Repatriation

From

USD 3500

Includes documentation, embalming, coffin arrangement and international air cargo coordination

24/7 Emergency Hotline

When every minute matters — we already moved.

Whether it's a roadside accident in the hills, a worker in the Gulf needing repatriation, or a sudden cardiac event — one number, one coordinator, immediate dispatch.

Submit a Rescue Request

General Helpline · 24/7

977 01 5909 101

Senior / Specialist Helpline

+977 98 4216 9555 / + 977 98 0737 1924

WhatsApp · Tap to Chat

+977 9842169555

Emergency Email

info@keyhealthassist.com

Health library · Journal