Contact · 24/7
Reach a coordinator. Anytime, anywhere.
One trusted point of contact — for an emergency transfer, an international patient journey, or a quiet second opinion. Tell us what you need; a coordinator picks up the case from there.
Send a message
Tell us about the case.
Brief is fine — a coordinator will follow up with the right questions. For an active emergency, please use the phone lines.
What happens next
A coordinator, a callback, a clear next step.
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01
Routed to a coordinator
Your message lands directly with the duty coordinator — no shared inboxes, no triage queues.
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02
Callback within ~18 min
During staffed hours, expect a phone or WhatsApp callback in under twenty minutes.
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03
A written plan, same day
You receive a short written summary — options, costs, paperwork, the next step. Always.
24/7 Emergency Hotline
When every minute matters — we already moved.
Whether it's a roadside accident in the hills, a worker in the Gulf needing repatriation, or a sudden cardiac event — one number, one coordinator, immediate dispatch.
Submit a Rescue Request