World-Class Care in Nepal — From Airport to Recovery

“Your health journey to Nepal, handled end-to-end.”

We handle every detail of your medical journey: visa support, airport greeting, hospital matching, accommodation, and cost transparency — so you can focus entirely on healing.

Coming to a new country for medical treatment can feel overwhelming. Different systems. Unknown hospitals. Language barriers. Paperwork. Where do you even begin?

Key Health Assist's International Patient Desk was built to answer exactly that. We are your dedicated coordinator on the ground in Nepal — a single, trusted point of contact who manages every non-medical aspect of your treatment journey, from the moment you land to the day you fly home recovered.

We work with NABH-accredited and JCI-affiliated partner hospitals across Nepal. Our coordinators speak English, Nepali, and Hindi fluently, with Bangla and other language support available. Your only job is to get better. We handle the rest.

What We Coordinate

Treatment Coordination

We match you with the right hospital and specialist based on your condition, preferences, and budget.

Visa Guidance

Complete assistance with Nepal medical visa application, documentation, and fast-track processing.

Airport Assistance

Personal greeting at TIA Kathmandu, wheelchair/ambulance arrangement, and smooth immigration support.

Accommodation Support

Patient-friendly guesthouses and serviced apartments near your hospital, vetted for comfort and hygiene.

Transparent Cost Estimation

Itemised cost breakdowns before you travel. No hidden charges, no surprise bills.

Return Travel Coordination

Fit-to-fly certification, flight booking assistance, and post-discharge travel arrangements.

Your Journey, Step by Step

  1. 01

    Initial Consultation

    Share your medical reports via email or WhatsApp. Our clinical team reviews and recommends the best treatment path.

  2. 02

    Hospital & Doctor Match

    We present 2-3 options from our NABH-accredited network with doctor profiles, success rates, and transparent pricing.

  3. 03

    Cost Estimate & Visa

    Detailed cost sheet provided. We guide you through the Nepal medical visa process with all required documentation.

  4. 04

    Arrival & Reception

    Your coordinator greets you at the airport, transfers you to accommodation, and accompanies you for first hospital visits.

  5. 05

    Treatment & Recovery

    Daily check-ins, family updates, billing coordination, and post-treatment follow-up until you fly home safely.

Why International Patients Choose Us

Transparent pricing

We publish procedure-specific cost pages — what the surgery costs, what the hospital charges, what accommodation runs. No surprises.

Hospital neutrality

We don't own or operate hospitals. We recommend what's best for your condition, not what's most profitable.

One coordinator, end to end

The same person who picks up your first email will walk you out on discharge day. Consistency builds trust.

ISO 9001 certified operations

Our coordination processes are externally audited annually. Quality isn't a promise — it's certified.

Frequently Asked Questions

Which countries do you serve patients from?

We regularly coordinate patients from India, Bangladesh, Bhutan, the Gulf countries, Malaysia, and beyond. Our team is experienced with cross-border medical logistics.

How do I get a cost estimate before travelling?

Simply share your medical reports via WhatsApp or email. Our team will consult with partner specialists and provide a detailed, itemised cost estimate within 24-48 hours.

Can my family member accompany me?

Absolutely. We assist with companion visa applications and can arrange adjacent accommodation for family members at patient-friendly rates.

Your Treatment Journey Starts with One Message

Send us your reports. We'll review them, match you with the right specialist, and send a transparent cost estimate — no obligation, no pressure.